Our Website Care Packages

We offer more than website maintenance.
We supply the tools and knowledge for growth.

No long term contract. Cancel anytime.

Dedicated support for your WordPress website which includes software updates, security and performance scans, and website upkeep detailed in a monthly email report.
Website Backups / Update WordPress / Update Plugins / Security Scans / Performance Scans / Clean up Spam and Revisions / Optimize Database

Web Maintain

Best for standard business websites updated monthly

$99.99 per month

  • Basic Support
  • Software Updates
  • SSL Certificate
  • Uptime & Security Monitoring
  • Performance Optimization
  • Monthly Website Care Report
  • Daily Site Backups
  • 30 Min Support Time
    (does not rollover)
    *Overage billed at standard KRMD rate
  • Access to Video Training
  • Business Center
  • Email Support Ticket Desk

Web Manage

Required for eCommerce & high traffic sites updated weekly

$199.99 per month

  • Priority Support
  • Software (+ eCommerce) Updates
  • Uptime & Security Monitoring
  • SSL Certificate
  • Performance Optimization
  • Monthly Website Care Report
  • Detailed Executive Report on Reputation Management, Social Media, SEO and Listings
  • Daily Site Backups
  • 60 Min Support Time
    (does not rollover)
    *Overage billed at reduced rate
  • Access to Video Training
  • Business Center
  • Email Support Ticket Desk
  • Monthly Site Review
  • Monthly Web Strategy Call

Web Master

 Best for actively growing websites updated weekly

$499.99 per month

  • Priority Support
  • Software (+ eCommerce) Updates
  • Up time & Security Monitoring
  • SSL Certificate
  • Performance Optimization
  • 5 hours of SEO work
  • Monthly Website Care Report
  • Executive Report on Reputation Management, Social Media, SEO and Listings
  • Daily Site Backups
  • 240 Min Support Time
    (does not rollover)
    *Overage billed at reduced rate
  • Access to Video Training
  • Business Center
  • Email Support Ticket Desk
  • Monthly Site Review
  • Monthly Web Strategy Call

FAQS

Like a lawyer’s retainer, the monthly time is there for you every month to reserve your place in our queue and our resources, therefore it does not rollover for website care plans. You can take comfort in the fact that what you will request within that 30/60 minutes of time (depending on your plan) will be addressed by our team with immediate attention.

Our website care plans are customized to the client and allow for a time block for that month specific to their needs.

 

What tasks are included in the dedicated support time?

Glad you asked! Content update requests and small design improvements are the most common requests, however anything that can fit into your monthly support time is free game. We just ask you to be aware that requests for new features to your website will likely result in a formal quote as those commonly go over the monthly dedicated time.

 

What if I need more hours?

If you have a task that requires more than your dedicated monthly time, we will submit a quote for you to approve separately from your plan However, many times we will evaluate requests that exceed your time on a case by case basis, and with approval, work past the time and bill for time exceeded at our current support rate of $125/hr.